Simply browse the catalogue adding the required items to your cart. When you have finished shopping click on 'your details' on the cart page. Here you can register if you are a first time user or login if you are revisiting.
If you are paying through Paypal drop us a quick mail after you have paid giving your voucher number and we'll refund the discount. If you are paying by cheque just take the discount off on the total before postage.
We will send up to ten fabric/boning samples free of charge to UK addresses just mail us with a list of your requirements and your mailing address. Please don't ask for whole products (i.e busks) as we can't afford to sample these.
All measurements are approximate, if your project requires very precise measurements please mail us with the details and we will do our best to match it.
We can order in any sewing patterns from these companies
Please mail us with pattern numbers and sizes.
We can accept payment through Paypal, cheques (UK only), postal orders NoChex and bank transfer payment (BACS). Having filled your cart and gone through the checkout you will be given a chance to indicate your preferred method of payment.
If you would like to pay in EUROS please mail us for details.
Please, please, please do not email us your credit card details, this is unsafe and we have no way of processing cards manually!
If you want to order through our old system whereby you send us the details of your order and we then invoice you, please do. We know it's nice to have a little human contact in this electronic world.
Goods to non-European countries can be sent without VAT, please mail us for details before placing your order.
Most Royal Mail First Class does arrive next day but sadly some takes longer and occasionally gets lost! If your order is very important or time dependent please consider using one of the extra Postal Options available such as Special Delivery.
If you have not received your order within a few days do give your local delivery office a ring as the post office don't always leave a card letting you know that they have a parcel for you. If you have not received it after 7 days let us know and we'll investigate for you.
If there are shortages or if an incorrect item is received due to errors by Vena Cava Design, that item (if unused and like new) will be exchanged for the correct item. The incorrect item must have been ordered direct from Vena Cava Design and returned within 14 days of receipt. No claims for incorrect parts or shortages will be addressed after two weeks of the original shipment’s receipt.
Orders sent outside the UK are posted using Air Mail or courier depending on weight. It is important that customers outside the UK provide a valid phone number, without this courier orders may be retuned to us.
Orders to Italy and the Ukraine should be send insured if possible due to the high number of parcels lost here. You are advised to use our European Postage options. If you do not choose this option we cannot be held responsible for parcels lost by the Italian or Ukranian postal service.
NB We reserve the right to levy a further delivery charge on orders of fabric over 5m when delivered outside the UK. Mail us if you'd like a quote.
Fabrics are sent folded and can be ironed to remove creases caused by transit. If you would prefer to receive your fabric on roll please email us as this will be more expensive to post and will therefore incur a surcharge.
Click to see a summary of our Delivery Info.
All sizes quoted are approximate, do contact us if you require components for a project where sizing accuracy is paramount!
All other images/photographs on the site are the intellectual property of Vena Cava Design. Please do not copy these without first asking us, it is rude and we may charge you a fee if you do not ask us nicely first!