Vena Cava Design

vena cava design

Delivery Information

DELIVERY

Most orders paid for through PayPal or by BACS bank transfer are sent within 2-3 working days. Orders paid for by cheque or Paypal-echeque are sent about 7 days later to allow for clearance.
If your order is urgent please, please mail us, we know what it’s like working to deadlines. In addition you may want to choose a tracked postal service  (standard Air Mail and First Class do not support tracking).

We post Monday to Friday only, we need weekends off too :-)

POSTAGE OPTIONS


UK

Royal Mail First Class. Delivers day after posting about 95% of the time. For a little extra reassurance you can choose First Class Signed for.
For urgent orders we offer next day delivery using Royal Mail or courier services. We do need to receive urgent orders by 10.30am to guarantee same day dispatch. We offer next day delivery whenever this is possible.

EUROPE and REST OF WORLD

You can choose between Royal Mail Air Mail and Air Mail Tracked. The signed for option does allow  your order to be tracked until it leaves the UK and may need a signature on delivery.
If you require courier service for urgent deliveries please mail us, we can call on a number of couriers and can offer next day whenever possible.

The weight limit for Air Mail is 2Kg, orders over this weight are often sent in 2 parcels. They will have 1 of 2 or 2 of 2 written on the outside. If you would prefer your order to be sent one package it will have to be set by courier which may incur a further charge. Please email us if you'd prefer this option.

Orders to Italy should be sent insured if possible due to the high number that fail to arrive there. You are advised to use our  Air Mail Signed For option. If you do not choose this option we cannot be held responsible for parcels lost by these postal services.
 
Orders to the Russian Federation can only be sent using signed for services due to the high rate of parcel loss. In addition, orders over 2Kg to the Russian Federation can only be sent to Commercial addresses and will incur a surcharge. If you'd like a quote please mail us.
NB We reserve the right to levy a further delivery charge on orders of fabric over 5m and some of the heavier boning when delivered outside the UK. Mail us if you'd like a quote.
Our shipping rates are an estimate based on value, if you order is much cheaper to send than the amount you pay we will issue a refund for the overpayment.
 

NON-DELIVERY


UK

If you have not received your order within a few days do give your local delivery office a ring as the post office don't always leave a card letting you know that they have a parcel for you. If you have not received it after 7 days let us know and we'll investigate for you.

EUROPE and REST OF WORLD

Please allow 14 days for receipt, Air Mail rates of delivery vary wildly. The speed of arrival is dependent on your own national postage service and all non EU orders may be subject to your own country’s customs inspection and charge.

DELIVERY CHARGES

(All include UK VAT where applicable)

UK POSTAGE RATES


Order Value First Class Signed For First Class Special Delivery/Courier
£0.00 - £9.99 £2.16 £3.84 £9.15
£10.00 - £19.99 £3.21 £5.15 £9.48
£20.00 - £29.99 £4.26 £6.36 £9.37
£30.00 - £44.99 £5.33 £7.64 £10.97 (up to £30 order value)
£45.00 - £59.99 £6.38 £8.90 £13.22
£60.00 - £69.99 £7.43 £10.17 £13.22
£70.00 - £79.99 £8.49 £11.43 £13.22
£80.00+ FREE £5.17 £13.22


EUROPE POSTAGE RATES


Order Value Air Mail Air Mail Tracked
£0.00 - £9.99 £3.38 £11.47
£10.00 - £19.99 £4.44 £12.54
£20.00 - £29.99 £5.52 £13.60
£30.00 - £44.99 £6.58 £14.65
£45.00 - £59.99 £7.76 £15.82
£60.00 - £69.99 £8.73 £16.87
£70.00 - £79.99 £11.24 £18.83
£80.00 - £89.99 £12.32 £18.83
£90.00 - £99.99 £13.39 £18.83
£100.00 - £124.99 £16.07 £21.25
£125.00 - £149.99 £18.21 £22.02
£150.00 - £399.99 £21.42 £26.33
£400.00+ FREE FREE


WORLDWIDE POSTAGE RATES
(NORTH AMERICA, SOUTH AMERICA, AFRICA, AUSTRALASIA)


Order Value Air Mail Air Mail Tracked
£0.00 - £9.99 £5.36 £10.56
£10.00 - £14.99 £7.45 £14.56
£15.00 - £19.99 £9.54 £15.56
£20.00 - £24.99 £11.63 £16.56
£25.00 - £29.99 £12.68 £17.56
£30.00 - £34.99 £13.72 £19.56
£35.00 - £39.99 £14.77 £20.56
£40.00 - £44.99 £15.81 £21.56
£45.00 - £54.99 £16.86 £22.56
£55.00 - £59.99 £17.90 £23.56
£60.00 - £64.99 £18.95 £26.56
£65.00 - £69.99 £19.99 £26.56
£70.00 - £74.99 £23.13 £28.56
£75.00 - £79.99 £26.26 £33.56
£80.00 - £84.99 £29.40 £34.03
£85.00 - £95.99 £32.53 £37.21
£95.00 - £99.99 £36.17 £42.21
£100.00 - £149.99 £41.94 £46.43
£150.00 - £199.99 £45.13 £64.58
£200.00 - £249.99 £57.61 £64.58
£250.00 - £299.99 £62.84 £64.58
£300.00 - £500.00 £83.47 £84.58